A little while ago, Even geleden hebben we via een enquête jullie reacties gevraagd op de Toogethr Cycles app. A little while ago we asked for your feedback on the Toogethr Cycles app. Thanks to everyone who made time for that. The survey resulted in several action items, which we will work on.
In general, you were very positive about the app!
We are very happy with the results! But of course, there is always room for improvement. For example, a number of people indicate that they would like the app to start and stop the rides automatically so that it is no longer necessary to do this manually. A number of people also indicate that their rides are sometimes not fully registered. Below you can read what you can try to solve this yourself.
How do you make sure that all rides are properly recorded?
It is of course a pity if you make a ride but don’t get any points! So that’s why we want to make a list of all the important things you can do to prevent this from happening.
This helps to properly record your ride and receive points:
… make sure your phone has a stable internet connection
… make sure your GPS settings are set the right way (check how to do this)
… preferably, use only one GPS-app. The use of for example Strava and Toogethr Cycles at the same time, may result in an error
… do not use the de battery saving mode on your phone (the Toogethr app does not use that much extra battery)
… temporarily turn off the wifi-connection on your phone
We continue to work hard to add new features to the app. In the meantime, participate in the challenges and keep cycling!